FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of your move, distance, and any special requirements. We provide free, no-obligation quotes up front so there are no surprises. We also offer competitive rates for local moves and occasional seasonal discounts. There are no hidden fees everything is clearly explained before we begin.
- What is your typical process for working with a new customer?
We start with a quick phone consultation or an in-person estimate to understand your needs. From there, we provide a detailed quote and moving plan. On moving day, our crew arrives on time, carefully packs and loads your items, transports them safely, and sets everything up in your new space. Communication is clear at every step.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in safe lifting techniques, packing methods, and efficient loading strategies to protect your belongings and make your move smooth. We stay up to date on best practices for moving heavy furniture, fragile items, and specialty pieces like pianos or antiques.