FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple, fair, and prorated—you only pay for the space you use in our container. For full-service Junk Removal, we provide a 12-yard dump trailer (equivalent to 4–5 pickup truck loads): * Starts at $125 for an item or small load. * Full load is approximately $459. * Pricing adjusts based on the actual space your items take up. For Dumpster Rentals (we charge by the week (3-7 days), not prorated): * 12-yard dumpster – $269-300 * 16-yard dumpster – $299-339 * Extra time – $25 per additional day or $150 for another full week. Additional Fees May Apply For: * Items requiring special handling (e.g., appliances with Freon, mattresses, tires). * Jobs involving stairs or extremely heavy materials. * Overweight loads—$95 per ton over the 2.5-ton included limit (billed after dump fees are confirmed). We always provide upfront, all-inclusive estimates before starting work, so there are no surprises.
- What is your typical process for working with a new customer?
We’ve made working with us as easy and convenient as possible: 1. Contact Us or Book Online – Call, text, or use our online booking feature to choose your service and schedule instantly. 2. Get an Upfront Price – We’ll confirm your details and provide a clear, all-inclusive estimate. 3. Flexible Scheduling – Our online booking tool also makes it simple to reschedule dumpster delivery, pickup, or junk removal at your convenience. 4. We Do the Heavy Lifting – For junk removal, our crew loads and hauls everything away. For dumpster rentals, we drop off the container, you fill it, and we return to pick it up. 5. Responsible Disposal – We recycle, donate, and responsibly dispose of all items whenever possible.
- What education and/or training do you have that relates to your work?
Our crew is trained in safe lifting techniques, efficient loading, and proper disposal practices. We also understand local waste regulations, recycling programs, and donation networks so we can maximize recycling and minimize landfill waste.