FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I strive to keep my prices as competitive as possible by keeping my overhead low. I offer premium quality materials and excellent craftsmanship for an affordable price. I'm aware of what is available in the market and for the Hot Springs area, I'm quite certain that no one is offering the amount of value that I'm offering for the price.
- What is your typical process for working with a new customer?
I like to begin by exchanging either text messages or talking on the phone to get an idea for the scope of work. After that we get together at the customer's home and I will put together a price and a time frame for the customer to review. I like to give a firm price that will not change unless the customer makes changes. I think this is very important for the customer to be able to budget for the job.
- What education and/or training do you have that relates to your work?
I started in the remodeling business over 33 years ago and have spent the last 17 years doing only bathroom remodels. I estimate that I have done well over 1,000 bath remodels in that time.