FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At PCWire Technologies, we believe in transparent pricing. We provide upfront estimates before work begins, with no hidden fees. Discounts may be available for long-term service contracts, bundled services, and preventive maintenance packages.
- What is your typical process for working with a new customer?
We begin with a consultation to understand your needs and goals. From there, we provide a clear proposal with solutions tailored to your business or home environment. Once approved, we schedule the work, implement the solution, and follow up to ensure everything runs smoothly.
- What education and/or training do you have that relates to your work?
Backed by 130+ academic units across computer science, information systems, and cybersecurity, I bring a strong educational foundation to every client solution. My training blends cutting-edge cybersecurity protocols, enterprise-grade system administration, cloud infrastructure, and hands-on networking. Core Skills & Training: 🔐 Cybersecurity & Network Administration (Cisco CCNA Security, Security+, Ethical Hacker prep) 💻 Systems & IT (Linux Administration, Windows Server, Active Directory, A+ Hardware/Software) ☁️ Cloud & Virtualization (VMware vSphere, Cloud Computing Essentials, Data Storage) 🌐 Network & Cabling (Fiber Optics Installation, Network Cabling Specialist, Web Security) Certificates Achieved (Fall 2023): Cyber Security Essentials Computer Network and Security Management Computer Network Management Network and Information System Security