FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
• Transparent Rates: No hidden fees — ever. What we quote is what you pay. ✅ • Custom Quotes: Pricing depends on the size of your home and the level of cleaning needed 🏠🧼 • Flat Rates Available: For standard cleanings, we offer simple flat-rate options. • First-Time Discount: Ask about our new customer special! 🎉 • No Contracts Required: Book once or as often as you like — we’re flexible! • Supplies Included: We bring all products and equipment — no extra charge. 🧽🧹 • Add-ons Available: Need inside the fridge, oven, or windows? We’ve got you covered (small extra fee). We believe in honest pricing and top-tier service. Contact us for a free quote!
- What is your typical process for working with a new customer?
1. Initial Contact – You reach out via call, text, or email. We respond quickly! 📲✉️ 2. Quick Consultation – We ask a few questions about your home and cleaning needs (size, number of rooms, special requests, etc.). 🏡 3. Free Quote – Based on your info, we provide a personalized price — no pressure, no surprises. 💬💰 4. Scheduling – You pick a date and time that works best for you. We’re flexible! 📅 5. Cleaning Day – Our friendly team arrives on time, fully equipped and ready to clean. 🧽🧹 6. Walkthrough (Optional) – After the job, we can do a quick walk-through to ensure you’re 100% satisfied. ✅ 7. Payment & Follow-Up – Pay via Zelle or other available methods. We’ll check in later to make sure everything stayed sparkling! 💸🌟 We keep things simple, friendly, and professional — so you feel comfortable every step of the way.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential cleaning techniques, sanitation standards, and safe product usage. We’ve completed: • ✅ Hands-on training in deep cleaning, detail work, and time-efficient routines • ✅ Sanitization & safety protocols (including CDC-recommended methods) • ✅ Product knowledge — we know which cleaners are effective and which are safe for kids, pets, and surfaces • ✅ Experience working in a variety of homes — from apartments to large family houses We combine real-world experience with ongoing learning to make sure every clean is top-quality, safe, and efficient. 💪✨