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Upgrade Home Services

$49/service call

(waived if hired)

Scheduling

Responds within a day

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Since 2002, Upgrade Home Services has proudly served as the most trusted HVAC company in Milpitas, Fremont, Santa Clara, and the surrounding areas. As a family owned and operated company, they understand the importance of a comfortable, safe, and energy-efficient home. That’s why they always go above and beyond to deliver high-quality heating, air conditioning, and indoor air quality services. Whether you need a routine maintenance service, an emergency system replacement, or a complex new installation, they’ve got you covered. They are a proud Carrier partner, which means they have access to top-performing equipment designed to maximize your comfort and savings. Discover the Upgrade Home Services difference by giving them a call today!
Overview

Hired 3 times

Serves Milpitas, CA

Background checked

License verified

6 employees

23 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Services offered
A/C services needed
Property type

House

Condo/Apartment

Townhouse

Projects and media

9 photos

Projects and media

9 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Exceptional 5.0

48 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

pro avatar
Chandrasekar R.

6 days ago

•

Hired on Thumbtack

Very professional, fair and they do not try to over charge you.

Details: Repair • The power is on, but the fan won't run • Attic • Outside • Condo or apartment

Central Air Conditioning Repair or Maintenance
pro avatar
Past Customer

Jan 27, 2024

•

From Google

We recently had Upgrade Home Services replace our 20+ years old HVAC system. Additionally, the existing air ways/ducts were also configured to work in dual zones. Victor, explained to us the various upgrade options & also recommended one we could choose from. The work was completed within a work day. They were courteous. Needless to say they are expert professionals in HVAC installations. In short we are extremely satisfied with work done by Victor's team
Upgrade Home Services's reply
Thank you for choosing Upgrade Home Services for your HVAC system replacement and dual-zone configuration. We appreciate your kind words about our team's expertise and professionalism. We're delighted to know that you're extremely satisfied with the work done by our team. If you ever need our services again, please don't hesitate to reach out!
pro avatar
Past Customer

Mar 31, 2024

•

From Google

Highly recommended for any hvac projects. Victor is very professional and will go extra miles for you to ensure your problem is taken care of.
Upgrade Home Services's reply
Hello, Thank you for taking the time to leave us such a kind review. We are happy to hear you had a great experience with our technician Victor. We prioritize making sure all you HVAC needs are resolved and reliable. Please feel free to reach out to us again in the future, we look forward to hearing from you!
pro avatar
Past Customer

Mar 28, 2024

•

From Google

Victor was very professional and methodical in diagnosing the HVAC unit that was not working as expected. He was able to find the problem and fix it pretty easily. I would highly recommend this company and especially Victor for your HVAC needs.
Upgrade Home Services's reply
Thank you for taking the time to leave such a positive review! We're thrilled to hear about your experience with Victor and our company. Providing professional and efficient service is always our priority, and we're glad to hear that Victor's methodical approach resolved your HVAC issue quickly. Please feel free to reach out to us whenever, We look forward to working with you again in the future!
pro avatar
Past Customer

Mar 24, 2024

•

From Google

Victor is not only amazingly knowledgeable and helpful, but hes also kind and patient. This service gives me peace of mind and I highly recommend Upgrade Home Services and Victor.
Upgrade Home Services's reply
Hello, Thank you for leaving us such a kind review. We are more than happy to hear our technician Victor left such a great impression. We take pride in knowing our technicians are best at what they do but also prioritize making sure our customers feel comfortable every step of the way. Please feel free to reach out to us again in the future; we look forward to hearing from you!
Credentials
License

License type: C20 – Warm-Air Heating, Ventilating And Air-Conditioning Contractor

License state: CA

License verified on 7/24/2025

Background Check

Victor Ascuna

FAQs

  • What is your typical process for working with a new customer?

    We like to come out to our customer location and learn about their problems with their systems and provide reasonable solution. We provide affordable to more expensive solutions but at least our customers know what their options are.

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