FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of your home, the level of cleaning required, and whether you request extra services such as inside oven or fridge cleaning. We are transparent—no hidden fees. We also offer promotions and seasonal discounts, and we are always willing to work within your budget when possible.
- What is your typical process for working with a new customer?
First, we listen carefully to your needs and expectations. Then, we provide an estimate based on the size of your home and the type of cleaning requested. Once confirmed, we schedule the service and arrive fully equipped with our own professional products and materials. During the cleaning, we make sure you feel comfortable and satisfied with each step. After finishing, we review the results with you to guarantee everything meets your expectations.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in residential and commercial cleaning. We are trained in using professional cleaning products and equipment safely and effectively. We continuously update our knowledge on eco-friendly cleaning solutions and best practices to ensure we deliver high-quality, safe, and reliable services.