FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair and upfront pricing. There are no hidden fees. We also offer price matching, if you get a lower written estimate from another licensed plumber, we’ll beat that price to make sure you get the best deal possible.
- What is your typical process for working with a new customer?
When you reach out, we first listen carefully to your plumbing needs and ask a few questions to understand the issue. Next, we provide an upfront estimate before starting any work. Once approved, we complete the job efficiently and clean up after ourselves. We also explain what was done and answer any questions so you feel confident about the service.
- What education and/or training do you have that relates to your work?
Our team has hands-on training and years of experience in residential and commercial plumbing. We stay updated on plumbing codes and modern installation methods. From small repairs to major projects, we have the knowledge and skills to get the job done right the first time.