FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the volume and weight of the items we haul. We provide free estimates with no hidden fees, so customers know exactly what to expect. We also offer discounts for bulk removals and repeat customers. If an item requires special handling, we’ll always discuss pricing upfront before moving forward.
- What is your typical process for working with a new customer?
First, we provide a free estimate based on the items and work required. Once the customer approves, we schedule a convenient time for pickup. On the day of service, we handle all the heavy lifting and ensure items are properly disposed of, recycled, or donated when possible. Our goal is to make the process as smooth and stress-free as possible.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience with junk removal, lifting, and responsible disposal. We stay informed about local waste disposal and recycling guidelines to ensure we’re handling items properly. Our focus is on efficiency, safety, and customer satisfaction.