FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At DSE AIR SOLUTIONS, we believe in honest and transparent pricing. Our rates are competitive and reflect the quality of our work and materials. We provide upfront estimates with no hidden fees, so you know exactly what to expect. Discounts may be available for new customers, seasonal promotions, or bundled services (e.g., air duct cleaning + HVAC maintenance). Contact us for a personalized quote — we’re here to help you stay cool without surprises.
- What is your typical process for working with a new customer?
At DSE AIR SOLUTIONS, our process is simple, clear, and customer-focused. We start by listening to your needs and concerns, then schedule a convenient time for an in-person visit. Our technician will inspect your HVAC or duct system, explain the issue (if any), and offer honest, upfront recommendations and pricing. Once approved, we complete the job efficiently and cleanly. After the service, we provide tips for long-term maintenance and remain available for any follow-up questions. Your comfort and satisfaction are our top priority.
- How did you get started doing this type of work?
I’ve always enjoyed working with my hands and solving technical problems. Years ago, I started helping friends and family with their A/C systems and quickly realized I had a real passion for HVAC work. I decided to pursue professional training and certifications, and over time, I built DSE AIR SOLUTIONS to provide reliable, honest service to customers across Los Angeles. Helping people stay comfortable in their homes and businesses — especially during the hot summer months — is what drives me every day.