FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to the type of service, size of the area, and level of cleaning required. We offer competitive rates and options for deep cleaning, standard cleaning, and specialty services (including oven, fridge, windows, etc.). We also provide discounts for recurring services, vacant properties, or bundled packages. Quotes are free and come with no obligation.
- What is your typical process for working with a new customer?
- Initial Contact We listen to your specific needs and respond quickly and warmly—whether by message, phone, or email. - Free Estimate We provide a clear, no-obligation quote based on the type of cleaning, size of the space, and level of detail required. - Scheduling & Confirmation We coordinate the best date and time for you and confirm all details in writing. - Professional Service Our team arrives on time, with safe products and a professional attitude. We clean according to your request, including oven, fridge, or other specialty areas if needed. - Follow-up & Satisfaction We check that everything meets your expectations and offer options for regular maintenance or future cleanings.
- What education and/or training do you have that relates to your work?
In the United States, I’ve gained hands-on experience in residential and commercial cleaning by working directly with families, offices, and vacant properties throughout the Orlando area. I’ve developed efficient internal processes, clear guides for my team, and deep-cleaning standards that meet local expectations. I’ve also trained in bilingual communication (Spanish and English) to provide warm, professional service tailored to each client. My approach is built on consistent results, safe products, and personalized attention.