FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Top Shelf takes a look at all jobs and gives an upfront exact cost for each job, project, and consults with their clients to receive an approval before any work or repair is started.
- What is your typical process for working with a new customer?
Top Shelf treats and appreciates new or loyal customers the same regardless.
- What education and/or training do you have that relates to your work?
All of Top Shelf's electricians, plumbers, and heating and air techs are licensed, certified, and trained. They keep up on all industry codes and safety standards. They are required to complete continuing education courses to stay current with Top Shelf's strict and top-notch standards.