FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparency, fairness, and value — no hidden fees, no last-minute surprises. Here’s what you can expect from our pricing: ✅ Clear, Upfront Estimates We offer detailed written estimates that break down labor, materials, prep, and finish. You’ll know exactly what you’re paying for before the first brushstroke. ✅ Competitive Rates for Premium Work We’re not the cheapest — but we’re also not cutting corners. Our pricing reflects our commitment to clean, professional, long-lasting work by a crew you can trust. ✅ No “Substance Fees” Ever We’re sober, focused, and clean — which means fewer mistakes, less waste, and no lost time. That efficiency is built into our value. ✅ Discounts Available for Seniors & Veterans We proudly offer discounts to those who have served and supported our communities. ✅ Simple Pricing Tiers Whether it’s a single room refresh or a full exterior repaint, we offer standardized pricing tiers that make the process easy to understand and scale. If you need help estimating your project size or cost, we’re happy to provide a free consultation.
- What is your typical process for working with a new customer?
At Sober Painters, we keep things simple, clean, and professional — just like our work. 1. Initial Contact & Consultation We start with a free phone or video consultation to understand your goals, timeline, and scope. Whether it’s one room or an entire house, we listen carefully and ask the right questions. 2. On-Site Walkthrough & Estimate Next, we schedule an in-person walkthrough of your space. This allows us to assess surface conditions, measure accurately, discuss colors or finishes, and provide a detailed written estimate within 24–48 hours. 3. Scheduling & Prep Once the quote is approved, we work with your calendar to lock in a start date. We’ll also share a prep checklist if there’s anything you need to do beforehand (we’re happy to help move furniture, too). 4. Execution Our crew shows up on time, sober, and professional — every day. We use clean drop cloths, top-tier materials, and proven methods to deliver a flawless result. We respect your home like it’s our own. 5. Final Walkthrough & Touch-Ups Before wrapping up, we do a detailed walkthrough with you to ensure everything meets your expectations. We won’t leave until you’re completely satisfied — and we clean up so well you might not even know we were there (except for the beautiful new paint job). 6. Follow-Up We check in a few days after the job is complete to make sure everything’s holding up perfectly. And we stand by our work with a quality guarantee.
- What education and/or training do you have that relates to your work?
Our team combines years of hands-on trade experience with formal training in construction, surface prep, coatings, and safety standards. Many of our painters come from the design-build industry, where attention to detail, clean execution, and code-compliant work are non-negotiable. Every team member is trained in the Sober Painters Method — a step-by-step standard we developed to ensure consistent quality, clean job sites, and total customer satisfaction. We also stay current on EPA regulations, VOC compliance, finish technologies, and manufacturer best practices (e.g., Benjamin Moore, Sherwin-Williams, Behr Pro) to ensure every product is used the way it was intended. And most importantly, we’re trained to show up on time, sober, and ready to work. Every day. That alone sets us apart in this industry.