FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Hermes believes in fairness when pricing out projects. We take a 50% deposit on all scope of work. Discounted rates when a new work order is needed to complete original work order. We do not have any hidden fees. We explain to our customers in detail about the scope of work in advance
- What is your typical process for working with a new customer?
Hermes customer should be at ease when scheduling an appointment with us. We take our time to explain to each client how the remodeling process works and at the same time how ready the customer is to move forward in a timely manner. We work on a first come first served basis
- What education and/or training do you have that relates to your work?
Hermes employees are professionals at what they do. From framers, electricians, plumbers, drywall installers, tile installers, roofers….all have over 25 plus years of experience.