FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We also try to throw in extras because value is more important than pricing. We require a minimum service fee. Prices vary by service type (hourly or flat rate). Extra fees may apply for special requests. Supplies included. Cancellations under 24–48 hrs may incur a fee.
- What is your typical process for working with a new customer?
Our process starts with a quick consultation to learn your cleaning needs. We may ask for photos to better understand your home’s layout and situation, which helps us give an accurate estimate. Once details are set, we confirm scheduling and outline expectations so there are no surprises. On cleaning day, our team arrives on time, fully equipped with professional supplies, and ready to deliver a thorough, high-quality clean.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, safety practices, and use of eco-friendly products. We stay current with industry standards to ensure quality and care in every service.