FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our service call is $78, and this amount goes toward the final repair cost. We offer a 12% discount for veterans, seniors, and those facing financial hardship. No hidden fees. Transparent, flat-rate pricing.
- What is your typical process for working with a new customer?
Customer calls or books online We schedule a service window, often same-day or next-day Our technician arrives, performs a full diagnostic for $78 If approved, we apply the service fee to the repair We complete the repair on-site or schedule a return with parts Customer receives receipt and warranty info
- What education and/or training do you have that relates to your work?
Our lead technicians are factory-trained and certified in working with major brands like Samsung, Whirlpool, GE, LG, and more. We also complete ongoing hands-on training every year to stay updated with modern appliances and smart systems.