FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, flat-rate pricing based on the size of your property and the type of cleaning you need. There are no hidden fees — everything is included (supplies, equipment, and team). While we don't offer discounts, our rates reflect the quality, reliability, and peace of mind you deserve.
- What is your typical process for working with a new customer?
First, we gather basic information: the type of cleaning, size of the space, and preferred date. Then, we provide a customized quote. Once confirmed, our professional team arrives fully equipped and on time. After the cleaning, we follow up to make sure you’re 100% satisfied!
- What education and/or training do you have that relates to your work?
All our cleaners go through hands-on training focused on hygiene standards, product usage, and efficient techniques. We also follow strict safety and sanitation protocols, especially for commercial and Airbnb clients. Our team is insured and trained to treat your space with care and professionalism.