FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing Information At Bug Out Screens LLC, we believe in fair, transparent pricing with no hidden fees. Every project is quoted based on the size of your enclosure, the type of screen material you choose (Phifer standard mesh, no-see-um, Super Screen, Florida Glass, etc.), and any upgrades such as kick plates , or hardware replacements. We’ve been family-owned and operated for 25+ years, so we know how to give accurate estimates and stay within budget. Plus, we’re proud to offer military discounts as a thank-you for your service. Whether you need a single panel replaced, a full rescreen, or a complete lanai restoration, our team makes sure you know exactly what you’re paying for before work begins.
- What is your typical process for working with a new customer?
Our Process for New Customers When you reach out to Bug Out Screens LLC, we start by listening to your needs and asking a few simple questions about your pool cage, lanai, or enclosure. From there, we: Schedule a visit or review photos – so we can provide an accurate assessment and clear pricing. Explain your options – from standard rescreens to upgrades like no-see-um mesh, SuperScreen, kick plates, or Florida Glass. Provide a detailed quote – with transparent pricing, so you know exactly what’s included. Schedule the work – at a time that fits your schedule. We show up on time with our fully equipped fleet vehicles. Complete the project – efficiently, professionally, and always leaving your area clean (we haul away old screen “burritos”). Final walk-through – to make sure you’re 100% satisfied before we leave. We’re family-owned and operated with 25+ years of experience, and we treat every customer like a neighbor.
- What education and/or training do you have that relates to your work?
Education & Training Bug Out Screens LLC is a family-owned business with over 25 years of hands-on experience in pool enclosure and lanai restoration. Our team has extensive training in: Full rescreens, panel replacements, and structural repairs Working with top-quality Phifer screen products (standard, no-see-um, Super Screen, Florida Glass) Precision hardware replacement with stainless steel fasteners Safe use of professional tools and equipment designed for efficiency and durability We’ve built our expertise through decades of field experience, ongoing vendor training, and a commitment to using the best practices in the industry. Our background ensures every project is done right the first time.