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The IT Guys LLC

Top Pro

442

hires

Top Pro

442

hires

$70/hour
Estimated price


Topic areas

Responds in about 3 hours


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About
We are HIPPA Compliant!! At The IT Guys, we focus on the customer and make sure that the customer comes first. I never cut corners, when doing computer repairs. I specialize in virus removals, remotely. New computer setups, software installs, and troubleshooting applications that are current. I know all Windows products and work on mobile devices. I can do extensive PowerShell scripting, to automate anything that you might be interested in doing. I am passionate in making sure, people are able to use their PCs in safe environment. We are professionals, this is all we do and we do it for a living. We specialize in doing IT-related items and/or anything that comes out of the electrical outlet. WE ARE WORKING WITH LOCAL BUSINESSES TO PUSH OLDER WINDOWS 10 PCS forward to Windows 11. If your older Microsoft PC is showing older and CANNOT BE UPGRADE TO WINDOWS 11. Contact us and we can save you from purchasing a newer PC. There are only a few months left, before Microsoft deems Windows 10 as End of Life. We now can take older macs that CANNOT be patched anymore and install the most recent patches for the MacOS. The ONLY catch is if you try to call Macintosh for support. They will NOT support the PC. However, we do support Macs and help customers with them, so that is an awesome backup! We service a lot of software and hardware issues. Here is a small example of what we troubleshoot. We are offering Windows 11 classes to people who are brand new to Windows 11. As time goes on we will all have to use Windows 11 here soon enough. There were a ton of changes and we are offering classes, to help aid in a smoother transition to Windows 11. For the holidays! We offer at-home computer-building services, for that gamer in your family! **SAME DAY FIXES** (As long as parts are in stock) - Windows not booting at all. - PC not turning on at all, figuring out what is wrong and resolving the issue. - Microsoft Windows 7/8/8.1/10/11 - Windows Server 2008R2, 2012, 2016, 2019, 2022. - Extremely detailed PowerShell scripter and Automation. - Office 365 - All Office suite applications - We can usually troubleshoot, other software issues. - Computer Freezing / Boot loops. - Office setups (for working remotely) - Hardware installs (anything) - PowerShell scripts (Anything I can automate lots of things) - Unifi Network Products - Anything else in Windows. - Remote Support for pretty much everything, on the Windows side. - 1-1 Disk local copies and restore files back on the disk. - Data copies. - Active Directory We offer business packages for a flat support fee for the month and remote services to make sure your PCs are patched and compliant every single month. If you are new to Florida, we welcome you with open arms into the area! We help many people each and every day move and get setup. Just like they were in the prior state/home. We offer to recycling of older computer hardware, in small amounts for pick up for $30.00. We do data recovery services if there is a drive and/or drives in PCs that no longer turn on. We have the tools to attempt to pull that data off of the disk. We can transfer the data over to a local USB drive, so you can get your files back. We provide Remote management services for businesses and smaller businesses. We can remotely manage your PC's and make sure that they are up to date on patching and maintained to the best of their ability on a daily bases. Same day turn around!!! ( As long as parts are not needed ) **PLEASE!! If the computer needs to be physically repaired or "touched" by someone, please make sure I am in your area.**
Overview

Current Top Pro

Hired 442 times

Serves Port Saint Lucie, FL

Background checked

2 employees

3 years in business

Business hours

Sun9:00 am - 5:00 pmMon9:00 am - 9:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2024

Top Pro Icon

2023

Projects and media

36 photos

Projects and media

36 photos

Services offered
Topic areas
Work location

My customers travel to me

I travel to my customers

I work remotely (phone or internet)

Reviews
Excellent 4.9

153 reviews

5

94%

4

4%

3

0%

2

0%

1

2%

Customer photos

Customer photos

Showing 1-5 of 153 reviews
pro avatar
Richard G.

3 days ago

Hired on Thumbtack

Randy did an excellent job in helping me restore my computer after a hard disk failure and my loss of all my data. If I ever have any future problems, he would be the first one I would call. Highly recommend his service!!!

Details: Personal • PC laptop hard drive • 1TB or less • My home, venue, etc.

Data Recovery Service
pro avatar
Douglas S.

Nov 11, 2024

Hired on Thumbtack

I recently had Randy check out my computer when it wouldn’t turn on, and he was fantastic to work with. The problem wasn’t a quick fix, so he took my PC for a few days, carefully diagnosed the issue, and got everything working again. He returned my computer right on time, and everything was running perfectly. I couldn’t have asked for a better experience—I highly recommend him!

Details: PC • Computer not turning on • At the pro’s location

Computer Repair
pro avatar
April H.

Oct 27, 2024

Hired on Thumbtack

I contacted The IT Guys to help with my computer. Randy was highly responsive and confident he could address my problem. The appointment was scheduled promptly. Randy diagnosed and repaired the problem quickly and I am back up and running smooth. I will for sure call them when needed again.

Details: PC • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Kaye J.

Sep 19, 2024

Hired on Thumbtack

Excellent experience with The IT Guys LLC! Impossible to make this comment glowing enough. For fast, exceptional assistance with computer needs, contact this group!

Details: Computer • 1 device • At the pro’s location • My home, venue, etc.

Virus Removal Services
pro avatar
Liz M.

Sep 10, 2024

Hired on Thumbtack

Randy is very knowledgeable, reasonable pricing. I wanted to check all 5 items but the site wouldn't let me. My computer works as fast as lightning now!!! He is also very patient, kind and doesn't make you feel like your questions are stupid.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
Credentials
Background Check

Randy Olsen

FAQs

  • How did you get started doing this type of work?

    Back when I was 10 years old. Started taking PCs apart and putting them back together.

  • What types of customers have you worked with?

    Business, Small Business and normal everyday residential customers.

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