MasterTech

316

hires

316

hires

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About

MasterTech is a computer, networking, and technology residential customer service-based company that specializes in removing your frustration, easing your tech pain, and restoring your faith. For 6 years we have been providing top value for our customers in NE Florida by combining 35 years of technical experience with fanatical customer service. PC, Mac, Linux, Cisco, email, virus, printing problems, networking -- our goal is to create and maintain long-term satisfied customers. We come to you! 10% discount offered for vets and active military.

Overview

Hired 316 times

Background checked

1 employee

9 years in business

Business hours

Sun9:00 am - 10:00 pmMon5:00 pm - 10:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Projects and media

2 photos

Projects and media

2 photos

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

I travel to my customers

Reviews

Excellent 4.9

104 reviews

5

97%

4

1%

3

0%

2

0%

1

2%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Customer photos

Showing 1-5 of 104 reviews

Edward S.

•

Jan 16, 2025

Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Tim c.

•

Nov 28, 2024

Hired on Thumbtack

Really great to work with a professional and trustworthy person Got my computer up and running and it was better shape when he got done Great job

Details: PC • Desktop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Richard W.

•

Nov 12, 2024

Hired on Thumbtack

Very fast and punctual. Will definitely use his services again in the future. He know Mac and PC parts installations. Just a good dude that love computers. Really enjoyed talking to him about the old computer stuff. TRS 80, Commodore, Amiga. Richard W.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Troy C.

•

1 month ago

Hired on Thumbtack

John is quite knowledgeable, patient, professional and pleasant to work with. He is also reasonably-priced. we would not hesitate to use John again and to refer him. Troy

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Earl H.

•

May 7, 2025

Hired on Thumbtack

I would, if permitted, have checked all five of the above. This is not only a very experienced, talented expert - he's a heck of a nice guy to go with it. This is my recommendation - if you are reading this, Look No Further, you have found the 'needle in the haystack.' Can't say enough good things about John - except, he is the First Tech Specialist that I have Ever said that about! Yes, he's that good.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair

Credentials

Background Check

John Priest

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
10% military discount
What is your typical process for working with a new customer?
New customers usually start their MasterTech relationship with a phone call. Let us know your tech frustrations and pain, and we will figure out a time to come to you and provide a solution.
What education and/or training do you have that relates to your work?
35 years experience in the computer/technical field Certifications held: A+ (hardware), N+ (networking), Server+, Microsoft Office User Specialist, Microsoft Certified Systems Engineer (MCSE) for Windows NT, 2000, Server 2K3, Windows 7, 8, 10, 11, 12, Server 2008, 2012R2, 2016, Apple/Mac expert, LAMP (Linux, Apache, mySQL, php), Microsoft Outlook and Exchange Server