FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to our pricing structure, it's tailored to the specific requirements of each project. We take into account various factors such as the scope of work, accessibility to the site, availability of materials, and the costs associated with them. It's important to note that we don't inflate material prices; clients pay the actual costs, but there's a delivery and handling fee for transporting materials to the site. This approach saves clients the hassle of multiple trips for materials as we handle that aspect for them. Recognizing the challenges many face, we strive to maintain fairness in our pricing while ensuring the delivery of a top-notch end product.
- What is your typical process for working with a new customer?
ChatGPT Our standard procedure for collaborating with a new client typically unfolds in several steps. Firstly, we initiate a thorough discussion to grasp the client's needs, preferences, and vision for the project. Following this, we conduct a detailed assessment of the site or project area, considering various logistical aspects such as accessibility, potential challenges, and timelines. Once these initial steps are completed, we provide the client with a comprehensive proposal outlining the scope of work, estimated costs, and project timeline. Throughout the entire process, clear communication and transparency remain paramount, ensuring that the client feels informed and involved every step of the way. Once all details are agreed upon, we proceed with executing the project diligently, keeping the client updated on progress and addressing any concerns promptly. Our aim is to foster a collaborative and seamless experience that results in the realization of the client's vision to their utmost satisfaction.
- What education and/or training do you have that relates to your work?
My educational journey traces back to my grandfather, inheriting a lineage of craftsmanship and carpentry. However, my formal training commenced in my early twenties when I embarked on a four-year carpentry apprenticeship. Throughout this period, I gleaned invaluable insights from seasoned professionals, honing my skills across the spectrum of construction. Yet, the real essence of expertise stems from over three decades of hands-on experience, collaborating with diverse clients and engaging in multifaceted projects. This extensive tenure has equipped me with a profound understanding of the field, enabling me to discern and cultivate exceptional talent within my team. Each day brings forth fresh opportunities for growth and learning, further enriching my knowledge base and expertise.