FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our minimum service charge is $125. We charge by the item or job, not by the hour.
- What is your typical process for working with a new customer?
A phone conversation is held to discuss the work, gather details, and request relevant pictures. If the information gathered is insufficient, we can schedule an on-site estimate for a fee of $50 (the fee will be waived if the job is accepted).
- What questions should customers think through before talking to professionals about their project?
What specific tasks do you need completed? Do you have a budget allocated for the repairs? Do you require immediate service, or are you willing to wait for availability?