FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are based on the size of the space, the type of cleaning, and the level of detail required. We offer transparent quotes no hidden fees. For recurring customers, we provide special pricing and loyalty discounts. Every quote includes our full professional cleaning supplies and equipment.
- What is your typical process for working with a new customer?
We start with a free assessment to understand your specific needs and expectations. Then, we create a personalized cleaning plan that fits your space, schedule, and priorities. Before every service, we confirm the details to ensure consistency. Our goal is to make the experience smooth, transparent, and results-driven from the very first visit.
- What education and/or training do you have that relates to your work?
Our team has been trained in residential and commercial cleaning standards, including deep cleaning, sanitation protocols, and eco-friendly products. We are also mentored by a successful entrepreneur in the cleaning industry who built a seven-figure company. This mentorship and ongoing training ensure we deliver a high level of quality and efficiency in every service.