FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent up-front flat rate pricing for a turn-key installation so clients don't have to worry about seeing surprise charges at the end of a project.
- What is your typical process for working with a new customer?
Step 1) We gather as much information as we can over the phone or through email on the potential project, 2) we schedule time to scope the project on-site if needed, 3) after scoping the project, we follow up within 1 - 3 business days with a quote and cost to complete the project, 4) once the quote is approved, we schedule and complete the work, 5) after the work is complete, we follow up with our client to ensure the project was a success.
- What education and/or training do you have that relates to your work?
Our team has decades of education and training on electrical installations, safety best practices, construction and customer service.