IT-Teks

$125/hour

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Responds in about 3 hours

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About

We have been in IT for over 25 years and provide services for SMB like real estate firms, law offices, dental and medical clinics, and tax preparation services. We are personable and dependable and pride ourselves on service delivery, transparency, and high integrity. Our services include: network wiring, computer and server maintenance, managed IT services, security camera installation, and many more.

Overview

Hired 44 times

Serves Chicago, IL

Background checked

3 employees

15 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Services offered

Service type

Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Router

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

32 reviews

5

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Read reviews that mention:

Jack H.

Jul 29, 2025

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Hired on Thumbtack

Norman helped me work through a very frustrating and complicated home wifi issue. Even after his service call, if there were ongoing issues, he would happily try to help troubleshoot from afar because he believes in complete customer satisfaction.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Network Support Services

Anish P.

Jul 9, 2025

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Hired on Thumbtack

We had the pleasure of working with Norman to resolve some critical server and network issues, and we couldn’t be more impressed. His work was truly impeccable—efficient, thorough, and clearly backed by deep experience. Norman is a true professional who approaches every task with precision and a strong sense of urgency. He was incredibly responsive throughout the entire process, keeping us informed and ensuring everything was up and running smoothly. Without a doubt, we’ll be reaching out to him again for all of our future IT support needs. Highly recommended!

Details: Commercial (Office) • Network setup and installation • Network administration • Network security • Server administration • Technology support • Computer • My home, venue, etc.

Network Support Services

Sonia G.

Jun 23, 2025

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Hired on Thumbtack

Norman was awesome. So detailed oriented and made sure he tested each and every possible scenario to address our network issues. We had a lot of dead spots in the house where WiFi wouldn’t work but thanks to him we have amazing coverage now. It was also great learning along the way about how the wiring in our house is setup. Recommending him to our neighbors and friends!

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Faraz H.

May 31, 2025

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Hired on Thumbtack

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services

Alex T.

7 days ago

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Hired on Thumbtack

I had a faulty external hard drive that wasn’t being recognized by my computer. They came and picked it up, analyzed it, gave me recommendations on how best to fix it (it unfortunately would need to be handled somewhere else). He helped me reason through whether that extra cost was worth the non-critical files on the hard drive. After I decided, IT Teks delivered the hard drive back to me. I wasn’t charged at all. I could not believe the level of help (delivery!) I received just to diagnose my problem and understand possible options. If I ever have a similar issue, I will ask this awesome family owned business.

Details: Personal • External hard drive • 1TB or less • My home, venue, etc. • At the pro’s location

Data Recovery Service

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Norman Rivera

IT-Teks

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