FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always clear and based on the size of the home and the type of cleaning (regular or deep cleaning). We bring our own cleaning supplies, which are included in the price – there are no hidden fees. For regular customers, we offer discounted rates on monthly or bi-weekly cleanings.
- What is your typical process for working with a new customer?
We start with a conversation to understand your needs and expectations. For new clients, we usually recommend a deep cleaning as the first service – this makes regular cleanings easier and keeps the home in great condition. We bring our own supplies and always make sure you are satisfied before we finish.
- What education and/or training do you have that relates to your work?
I have over 18 years of hands-on cleaning experience in different companies and homes. My mother brings over 20 years of expertise, and together with my cousin we’ve built a strong, reliable family team. We are always learning new techniques and using safe, effective products.