DATS SERVICE LLC

**“Thank you for your feedback, Rosemary. For future clients reading this, I’d like to clarify a few points. We had to reschedule two times, but each time I notified you in advance — never without communication. On the final appointment, I completed the repair using one complete replacement kit, not two, as mentioned. The work was done following the correct installation process, including placing the handle in the manufacturer-recommended position for proper function. After the job was finished, you requested the handle be repositioned, even though it was already working correctly. I promptly returned to make that change to ensure your satisfaction. I also appreciate that after my return visit, you acknowledged that I showed up within an hour to address your concerns, completed the adjustments, and that I was very concerned about ensuring you were happy with the final result. My goal is always to deliver quality work and respond quickly to any concerns. I take pride in my professionalism, clear communication, and high-quality standards on every project I do.”**