1. No results to show.

1st Service Heating And Air

9

years in business

9

years in business

$89/service call
Estimated price


Type of heating system
Heating system problems

Responds within a day


Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Owner Butch Garey has over 45 years' experience in the HVAC industry. We are licensed and insured and guarantee our work to be professional and up to code. Our customers have great experiences with 1st Service Heating and Air. With 1st Service Heating and Air, you're not just a number, you're FAMILY! We will make your family's comfort our priority. That's exactly why our slogan is "We Bring Comfort Home". When you work with 1st Service Heating and Air, you’re choosing more than an HVAC service provider. You’re choosing a family-owned business rooted in the community and dedicated to keeping your home comfortable throughout the year. When we opened our doors in 2016, our founders brought over four decades of industry experience together. We understand the importance of transparency, dependability, and integrity, and we bring those values to the homes we serve throughout Richmond, Winchester, Lexington, and the surrounding areas. Whether you own a modern home or one of the beautiful older properties in our area, our technicians have the in-depth knowledge and experience necessary to help keep your home comfortable throughout the year. Your home should be a place of rest and relaxation, and we offer a wide range of heating, cooling, and ventilation services to residential property owners. Whether you need a thorough system repair, regular maintenance, or the installation of a brand-new unit, we’re here to take care of it all. From heat pump tune-ups to furnace installations, you can count on us. Or, perhaps, you’re looking for a whole house generator to protect your power sources. Our skilled professionals are versatile, and they know what it takes to handle virtually any HVAC challenge. We’re also here to answer your questions and be fully transparent along the way.
Overview

Hired 1 time

Serves Waco, KY

Background checked

License verified

6 employees

9 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Projects and media

9 photos

Projects and media

9 photos

Services offered
Type of heating system
Heating system problems

No problem, just need maintenance

No heat

Not enough heat

Unusual noises from inside

Building height

Single-level

Two-story

Reviews
Exceptional 5.0

85 reviews

5

99%

4

1%

3

0%

2

0%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Showing 1-5 of 85 reviews
pro avatar
Past Customer

Jul 10, 2025

From Google

We have dealt with 1st Service for at least 8 years and have had excellent service. Butch and then Dustin have fixed our problems and installed a whole new system in 21 to replace the original one built into our 1978 home. We love the ease and comfort of the system and the thorough follow-through of the representatives. They have always provided good service and good advice. We highly recommend this company.
1st Service Heating And Air's reply
Hi Rita, thank you so much for your kind words and recommendation! We are thrilled to hear that you have had excellent service with us for over 8 years. We truly appreciate your loyalty and we are here to provide you with continued excellent service whenever you need us.
pro avatar
Past Customer

Jul 9, 2025

From Google

I was contacted ahead of the technicians arrival and he was very prompt. He went over my system in great detail and kept me informed of what he was doing and explained everything to me. I also had some questions to better educate me on my system and he was more than glad to explain. I would highly recommend him(Dustin Garey) and 1st Service to anyone. I really appreciate the great service!
1st Service Heating And Air's reply
Hi Tina, thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Dustin provided you with excellent service and answered all your questions thoroughly. We appreciate your recommendation and are grateful for your support.
pro avatar
Past Customer

Jul 8, 2025

From Google

Had water damage to our house and they came out to give a us a bid for removing our heat pump for the renovation. They were very professional and kindly helped us clear a drain line to avoid further water damage to the house. Thank you for looking out for us!
1st Service Heating And Air's reply
Greetings, thank you for sharing your experience with us! We're glad we could assist you with the water damage and help prevent further issues. If you have any more concerns or need further assistance, feel free to reach out.
pro avatar
Past Customer

Jun 28, 2025

From Google

The workers came out to our house.They were very professional and explained everything they did in good detail so that we could understand it.Good positive attitudes and very friendly employees.Would highly recommend 1st Service Heating and Air.Awesome company!
1st Service Heating And Air's reply
Greetings and thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. It's always our goal to provide professional service with a friendly attitude. We appreciate your recommendation and look forward to serving you again in the future.
pro avatar
Past Customer

Jul 11, 2025

From Google

Everyone was nice and easygoing. The installation went smoothly and I have absolutely no complaints!I will be a returning customer in the future if need be!
1st Service Heating And Air's reply
Hi Brooklyn, thank you so much for your kind words! We're thrilled to hear that your installation went smoothly and that you had a positive experience with our team. We look forward to serving you again in the future if needed.
Credentials
License

License type: HVAC – Master

License state: KY

License verified on 10/3/2025

Background Check

Roy Garey

  • Loading