FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At BigShot, we believe in transparent and fair pricing tailored to meet your unique needs. Here’s what you can expect: 1. Standard Rate: Our standard pricing is $150 per hour, ensuring you receive high-quality service and exceptional results for your investment. 2. Customized Quotes: Each project is unique, and so is our pricing. We provide customized quotes based on the scope and complexity of your project to ensure you get the best value. 3. Competitive Rates: We offer competitive rates that reflect the high quality and creativity of our work, fitting within your budget. 4. No Hidden Fees: Our pricing is straightforward with no hidden fees. We provide clear and detailed breakdowns so you know exactly what you're paying for. 5. Flexible Packages: We offer flexible packages to suit different needs and budgets, from small business shoots to large corporate productions. 6. Discounts and Promotions: Keep an eye out for seasonal discounts and special promotions. We occasionally offer discounts for repeat customers and referrals as a token of our appreciation. 7. Payment Plans: We understand that flexibility is important, which is why we offer payment plans to help you manage your budget more effectively. At BigShot, we strive to provide exceptional value with a pricing structure that aligns with your needs and expectations. Contact us for a personalized quote and let’s bring your vision to life!
- What is your typical process for working with a new customer?
At BigShot, we aim to make the process of working with us seamless and enjoyable. Here’s what you can expect: 1. Initial Consultation: We start with a detailed discussion to understand your vision, goals, and specific requirements. This can be done over the phone, via email, or in person. 2. Proposal and Quote: Based on our initial consultation, we provide a customized proposal and quote, outlining the scope of work, timeline, and pricing. 3. Advance Payment: To secure your booking, we require a 50% advance payment at the time of scheduling the shoot. This ensures your date is reserved and all preparations can begin. 4. Planning and Scheduling: Once the proposal is approved and the advance payment is received, we plan the project in detail, including location scouting, creative ideation, scheduling, and any necessary preparations to ensure everything runs smoothly. 5. Pre-Production Meeting: For larger projects, we conduct a pre-production meeting to finalize details, align on expectations, and address any last-minute questions. 6. Production: Our talented team brings your vision to life with expert photography and video production, ensuring high-quality results that meet your expectations. 7. Post-Production: After the shoot, we handle all post-production work, including editing, color correction, and any special effects, to deliver polished and professional final products. 8. Review and Feedback: We provide you with the final deliverables for review. Your feedback is important to us, and we make any necessary adjustments to ensure you’re completely satisfied. 9. Delivery: Once everything meets your approval, we deliver the final files in your preferred format, ready for use in your marketing, promotions, or other needs. 10. Follow-Up: We follow up to ensure you’re happy with the results and to discuss any future projects or additional needs you might have. At BigShot, we are dedicated to providing a collaborative and transparent process, ensuring your vision is realized to its fullest potential.
- What education and/or training do you have that relates to your work?
At BigShot, our team is comprised of highly skilled professionals with extensive education and training in the fields of photography and video production. Here’s a glimpse of our background: 1. Formal Education: Our team members hold master's degrees in photography, Film Production, Visual Arts, and Media Studies from renowned institutions. This formal education provides a strong foundation in the technical and artistic aspects of our work. 2. Specialized Training: We have undergone specialized training in areas such as advanced lighting techniques, sound engineering, post-production editing, and digital media. This training ensures we stay current with the latest industry standards and technologies. 3. Workshops and Seminars: We regularly attend industry workshops, seminars, and conferences to stay updated on the latest trends, tools, and techniques. This continuous learning helps us bring fresh and innovative ideas to our projects. 4. Hands-On Experience: With years of hands-on experience in commercial photography and video production, our team has honed their skills through countless projects, working with a diverse range of clients and industries. 5. Creative Background: Our team’s diverse creative background includes work in graphic design, fine arts, and multimedia, allowing us to bring a unique and artistic perspective to each project. At BigShot, we combine our education, specialized training, and extensive experience to deliver exceptional results that exceed our clients’ expectations.