FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
“Our pricing is straightforward and transparent—no hidden fees. Each project is customized based on the scope of work, materials, and time required, so estimates may vary. We provide free consultations and written estimates so you know exactly what to expect. We also offer competitive rates and occasionally provide discounts for larger projects or repeat customers. Our goal is to deliver quality work at a fair price while respecting your budget.”
- What is your typical process for working with a new customer?
We start with a conversation to understand your vision, needs, and budget. From there, we provide a detailed written estimate so you know exactly what to expect. Once approved, we sign contracts, schedule the project, confirm materials, and set clear timelines. Throughout the work, we keep you updated on progress and address any questions right away. At the end of the project, we do a final walkthrough together to ensure you’re completely satisfied.
- What education and/or training do you have that relates to your work?
I have over 10 years of hands-on experience in home renovation and construction, specializing in flooring, tile work, and full remodels. My background includes training in construction site layout, building codes, and safety standards, along with continuous learning to stay up to date on the latest tools, materials, and techniques. Beyond technical skills, I’ve built a reputation for great customer service, attention to detail, and professionalism—qualities that ensure every project is completed to a high standard.