Gator Girl Cleaning

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About

I’ve always loved cleaning! A clean space always makes me feel better and I love giving that to others. Life can be chaotic and messy which makes it difficult to get cleaning done, so let me help. Professional, fast, and efficient. I always go over preferences during quoting so everything the customer wants gets done!

Overview

Hired 3 times

Background checked

1 employee

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Credit card, and Venmo.

Services offered

Cleaning type

Standard cleaning

Deep cleaning

Move out cleaning

Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Baseboard cleaning

Pets

Houses with pets

Projects and media

24 photos

Projects and media

24 photos

Reviews

Customers rated this pro highly for work quality, punctuality, and professionalism.

Good 4.2

6 reviews

5

66%

4

17%

3

0%

2

0%

1

17%

Read reviews that mention:

Brittany M.

May 28, 2025

Jessi I.

Aug 2, 2025

Laurie M.

Jul 31, 2025

Love the look and feel when I came home to a beautifully cleaned house. Gave me ME TIME instead of clean Time!

John M.

Aug 1, 2025

Did everything I asked her to accomplish. Nice to come home to a clean apartment.

Michael O.

Jul 23, 2025

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Hired on Thumbtack

Horrendous quality, communication was good I can say that at least. otherwise worse service I could have imagined. claimed shed was there for over 8 hrs and maybe she was, but absolutely no cleaning was done. When I inquired about it I received nothing but excuses, ex. “House was to warm”, or that she “had to clean up around broken or damaged items” (even though house was completely empty) then refused any refund. Stated, “there was too much dog hair” or “house was larger then I claimed” even though I actually claimed it as a much larger home then it is. For a deep clean/move out clean it looked as if she never even went into half the rooms, List could just go on. I could somewhat understand not being prepared for my home, but unfortunately she did a walk through the afternoon prior to the scheduled cleaning and knew exactly the size and condition of the home before hand. I get the, “you get what you pay for” situation but being charged roughly $60 an hr I thought for-sure it would have been 100x better quality. she did volunteer to “make it right” but I didn’t feel like dealing with it again and choose to eat the cost. Overall if I could rate less than 1 star I for-sure would.

Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Oven cleaning • Baseboard cleaning • Interior cabinet cleaning • Basement cleaning • Window cleaning (interior) • No pets in home • Just once

Gator Girl Cleaning's reply

Again I apologize you were unhappy. I offered to make it right. The house was not just warm, there was no air conditioning on a 90 degree day. You had mold, standing water and we’re not honest on your initial cleaning request as you stated there was no pets in the home. No questions were asked by you in what was included, you were not present during the walkthrough or the clean You also stopped responding from 11am until almost 6pm about questions and concerns I had. I stayed for 8 hours which is what I charged for.

House Cleaning

Credentials

Background Check

Heather Mullas

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Discounts are applied to return customers.
What is your typical process for working with a new customer?
I always do a walkthrough of the space that needs cleaning. Figure out what type of clean you are looking for. Give a free quote and schedule the cleaning.
What advice would you give a customer looking to hire a provider in your area of work?
Ask questions and have a clear idea of what you want accomplished during the clean.