FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Sweep Squad Pros, we believe in transparent, honest pricing and no hidden fees, no surprises. Base Rates Pricing is based on the size of your space, the type of cleaning, and its current condition. Standard residential cleanings typically start at $X/hour or $X per visit (customize with your real rates). Commercial cleanings and specialty services (like post-construction or hoarding cleanup) are priced by quote. Discounts & Specials First-Time Client Discount: Get 15% off your first cleaning. Recurring Discounts: Save 10% with weekly service, 5% for biweekly. Referral Program: Refer a friend, and you both get $20 off your next cleaning. Monthly specials posted on our ************—stay tuned! Additional Fees (Only If Needed) Last-Minute Bookings (within 24 hrs): $25 rush fee Excessively Cluttered or Dirty Spaces: Additional charges may apply—discussed upfront. Cancellations: No fee with 24+ hrs notice; otherwise, a $35 late cancellation fee may apply. No Hidden Fees—Ever All costs are discussed and approved before we start. Your trust is our priority.
- What is your typical process for working with a new customer?
Contact us by phone, form, or email. Get a free, no-obligation quote. Choose your cleaning date and service. Our team arrives and gets to work. h Get a free, no-obligation quote Choose your cleaning date and service Our team arrives and gets to work Enjoy your clean space—satisfactio --- Our Process: What to Expect as a New Customer We make it easy, stress-free, and tailored to your needs: 1. Initial Contact Call us, fill out our website form, or send an email—we’ll get back to you promptly to learn about your space and what kind of cleaning you need. 2. Free Estimate We’ll provide a free, no-obligation quote—either virtually or in person, depending on the job. 3. Customized Cleaning Plan We create a plan just for you—whether it’s a one-time deep clean or recurring service. You choose the frequency, date, and any special instructions. 4. Service Day Our professional team arrives on time, fully equipped, and ready to work. We follow your custom checklist and use eco-friendly products unless you request otherwise. 5. Final Walkthrough & Feedback We do a walkthrough with you (or follow up virtually) to make sure everything meets your expectations. We love feedback—it helps us serve you better. 6. Ongoing Support For recurring services, we stay in touch to adjust to your needs and make your experience even smoother. --- Would you like this turned into a graphic or included in your website content?
- What education and/or training do you have that relates to your work?
I have over 10 years of experience in professional cleaning.