FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices do vary depending on the work. Even with carpet cleaning there is no one size fits all. We strive to find solutions that fit the clients needs and budget. For instance some carpets may have stains that other cleaners have not removed in the past. We generally can remove these if it fits the budget or we can perform a simpler cleaning and provide a less costly service. This depends on each individual client.
- What is your typical process for working with a new customer?
New clients are welcome, for large projects please contact us with as much notice as possible. We do have same day service in many cases. Either way we're happy to have you and hope to provide years of quality service.
- What education and/or training do you have that relates to your work?
As the owner, I've received a bachelors in business management where I also studied chemistry and economics. Chemistry in particular is useful in understanding the reactions that take place when cleaning. Each of us has received both on the job and sit down training to help us better our services.