FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is upfront with no surprise add-ons. We don’t mark up shipping costs, and all jobs include a warranty on parts and labor. We offer competitive rates within our service area and maintenance agreement discounts for repeat customers.
- What is your typical process for working with a new customer?
We start with a clear conversation about your needs and budget. Then we perform a detailed inspection or assessment, provide upfront pricing with no hidden fees, and walk you through your options so you can make an informed decision.
- What education and/or training do you have that relates to your work?
We have years of hands on HVAC installation and service experience, ongoing manufacturer training in many different brand name systems and in depth knowledge of both residential and light commercial HVAC best practices.