FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
*PLEASE NOTE WE ONLY DO TRENCHLESS SEWER REPAIRS AND SEWER CLEANING!* All jobs are custom-priced based on the specifics of the service. Because every sewer line and every situation is different, we start with a Camera Inspection. This inspection allows us to accurately recommend services and provide a clear estimate. The inspection fee is credited back if you move forward with pipe lining repairs.
- What is your typical process for working with a new customer?
We begin by gathering key information about the sewer line, such as its age, length, and diameter. Next, we perform a Camera Inspection to identify any damage or problem areas. From there, we prepare a report with our findings, video footage, and detailed service options. Customers are always in control of the decision-making, and we guide them with transparent recommendations.
- What education and/or training do you have that relates to your work?
Our technicians are NASCO-certified and extensively trained in trenchless sewer repair. We specialize in trenchless technologies that allow us to repair pipes with minimal digging, ensuring faster, cleaner, and longer-lasting results.