FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We don’t offer standard pricing because every home and every client is different. We believe in providing one-of-a-kind service, so we only give quotes after seeing the space and understanding your specific needs. This ensures our recommendations are tailored and fair. Any discounts or fees will be discussed transparently during your consultation.
- What is your typical process for working with a new customer?
We begin with a conversation to learn what matters most to you—your priorities, preferences, and expectations. Then we schedule a walkthrough of your home to assess the space and discuss your goals. From there, we create a customized cleaning plan that fits your lifestyle and needs.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, product safety, and customer service. We stay up to date with best practices for eco-friendly cleaning, allergen reduction, and specialized care for delicate surfaces and materials.