FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and straightforward—no hidden fees. The total cost will always be discussed and confirmed before moving forward. We may also offer discounts for bulk orders, repeat customers, or long-term projects. Any additional charges (such as rush requests or special add-ons) will be communicated upfront so you always know exactly what to expect.
- What is your typical process for working with a new customer?
Our process begins with a free estimate so you know exactly what to expect before any work starts. We’ll assess your needs, provide clear recommendations, and give you a transparent quote with no hidden fees. Once approved, we’ll schedule the job at a time that works best for you, carry out the work safely and efficiently, and make sure everything is tested and working properly before we leave.
- What education and/or training do you have that relates to your work?
Our electricians are fully licensed and trained professionals with extensive hands-on experience in the electrical field. We’ve completed certified technical training programs covering residential, commercial, and industrial electrical work, as well as ongoing safety and code-compliance training to stay current with industry standards. This ensures that every project we handle is performed safely, efficiently, and to the highest quality.