Big Al's Appliance Repair
51
hires
51
hires
About
Wonderful service . Reliable will return for free if it's not right. I can save you $.
1 hour minimum $110
Veteran & Seniors Discount !!
Usually Same Day Service
Overview
Hired 51 times
Background checked
2 employees
28 years in business
Business hours
Sun12:00 am - 11:59 pmMon9:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
Projects and media
3 photos
Projects and media
3 photos
Services offered
Appliance type
Washer or dryer
Refrigerator
Dishwasher
Property type
Residential
Reviews
Excellent 4.9
31 reviews
5
97%
4
0%
3
0%
2
0%
1
3%
Showing 1-5 of 31 reviews
Han o.
Aug 11, 2024
Hired on Thumbtack
My Samsung fridge has been acting up lately, so I booked an appointment with Al. Al showed up on the same day I requested, and he cleared out the ice build-up fridge back panel, and fix drain issue of the fridge within an hour. He also advised me to get spair part of fan and leave extra part for future issue reoccurring. A big Thank you Al for quick and quality work, save me from buying a new fridge! Totally recommand Al if anyone needs help with quality handly man work!
Details: Refrigerator • Samsung • Residential
Appliance Repair or Maintenance
Judie K.
Jul 27, 2023
Hired on Thumbtack
Details: Refrigerator • Samsung • Residential
Appliance Repair or Maintenance
Ryan V.
Apr 18, 2023
Hired on Thumbtack
Al was great. He came out and fixed my Samsung fridge that had a broken ice maker. He was very upfront and honest about what he was doing and ended up fixing it without my having to buy any new parts or anything. Would recommend him to anyone needing help with their appliances.
Details: Refrigerator • Samsung • Residential
Appliance Repair or Maintenance
Mike s.
Feb 11, 2023
Hired on Thumbtack
We had just moved and took our refrigerator with us. We were concerned that it was not properly leveled so we monitored the temperature. It was between 40 and 42 degrees despite being on the coldest setting. The freezer seemed to be fine. I checked possible causes (door seal, light/fan switch, vent obstructions, dirty coils) and could not find a problem. I called Al and he responded immediately and arrived within an hour or two. He observed it for a bit, and we agreed that the situation was not dire and that there was nothing immediately obvious that was a problem. He removed some access panels, applied heat to the vents from both ends, and explained that sometimes, when a refrigerator is moved, some ice can build up and obstruct the vent. By applying heat, it was possible it would melt the ice and the refrigerator would get better (at least for a while until the ice reformed). If the heat helped, then we would know ice was building up and then take things apart at a later date and find the underlying cause. He charged me a minimal fee and assured me that we would apply part of the fee to any eventual repair. We agreed that it was not worth "tearing the refrigerator apart" looking for the cause when the problem was still minimal. I appreciated his honesty and advice.
After he left I monitored the temperature. It got no better after the attempt to melt the ice. It seemed like it was keeping things cold well. I went out and purchased a new thermometer and lo and behold the old thermometer was the culprit, it was reading about 7 degrees too high. The refrigerator was working properly.
In a perfect world Al would have taken out his own thermometer and verified the problem, but neither he nor I thought of it. If I had to choose between a perfect repairman or an honest repairman, I would choose the honest one every time. He did not spend hours taking it apart and putting it back together. He did not begin replacing parts to try to find the culprit. The fee he charged me was reasonable compensation for his time and effort. I will call on him again when i have a problem.
Details: Refrigerator • Residential
Appliance Repair or Maintenance
Mary A.
Mar 8, 2022
Hired on Thumbtack
Al listened to my list of appliance symptoms and made a good guess by phone. His guess was spot-on. He arrived on time and had me fixed within an hour. Plus he is polite, cheerful, and stands by his work
Details: Refrigerator • LG • Residential
Big Al's Appliance Repair's reply
Mary It was a real pleasure
Appliance Repair or Maintenance
Credentials
Background Check
Al Guttman