FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront, exact pricing for all of our services. No hidden fees, no BS :) We offer all senior citizens (55+) and all first responders a 10% discount. We offer quarterly preventative plans for just $19 a month which included free in-between services at no additional charge.
- What is your typical process for working with a new customer?
Inspect, Identify, Treat, Follow-up. First we inspect and identify the unwanted pests and then we treat accordingly and follow-up with each to ensure the pests stay out. We start with a smile and an initial consultation to understand your concerns and inform you of how we plan to resolve the issue. We follow-up with all of our customers a few days after treatment to make sure their expectations were met and their pest problems have been resolved.
- What education and/or training do you have that relates to your work?
All of our technician have an on-going learning program to help ensure a safe and effective treatment every time. We are fully licensed with the State of Ohio Department of Agriculture. We have over a decade of experience and are always actively learning new and innovative ways to safely and effectively provide the best control options available.