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Tech support for Seniors

$49/hour
Estimated price


Topic areas

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
I help seniors use their computers and mobile devices confidently, troubleshoot problems, and make technology work for YOU! I will remove your frustration and confusion with kind, caring expertise. With deep experience in Windows, Mac, and Apple mobile phones and tablets, I offer hands-on troubleshooting, repair, and upgrades for hardware and software, ensuring your electronics work smoothly—right where you live. I understand that technology can sometimes feel overwhelming, and it evolves so quickly! My personalized approach is patient, uses clear communication, and respects your unique needs. You'll always feel valued, heard, and understood. I'm a native English speaker from Pittsburgh, a Carnegie Mellon graduate with a Master's degree in Biomedical Sciences. When I show up to help you, you're getting top talent with decades of experience, not an unprofessional teenager glued to his Instagram. My services are discreet and confidential. I can work with sensitive materials, such as medical records, bills, and insurance documents. Need protection from viruses and scams? No problem. Family communication with video calling, sharing photos, and emergency location services? I’ve got you covered. Do you need computer or phone upgrades, backups for your valuable data, or help getting everything moved over, up, and operational? You can count on me. I can make virtually any electronic in your home work properly (computers, phones, printers, faxes, TVs, and sound systems). Clients frequently hire me to save them hundreds of dollars on their cable and phone bills. I offer too many services to list. I’m there to improve your digital life and restore your peace of mind. Technology is supposed to serve you, not the other way around. You can skip those awkward calls to exhausted grandchildren about fixing this and that. I’ll set you up simply and reliably so you can get back to enjoying your daily life. Call upon me to be your most Trustworthy Technician. I bring less stress and more joy to your electronic journey! *Clear background check *Insured and HIPAA certified
Overview

Serves Carnegie, PA

Background checked

1 employee

Business hours

Sun3:00 pm - 10:00 pmMon3:00 pm - 10:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Stripe, and Venmo.

Services offered
Topic areas
Work location

I travel to my customers

Projects and media

15 photos

Projects and media

15 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

5.0

4 reviews

5

100%

4

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pro avatar
Bevie L.

3 days ago

I’m over 80 now, and it’s so hard to keep up with all these gadgets. I use my iPhone every day to stay connected with family and friends, my computer for email, and my TV for cable and Netflix. Everything runs on Verizon Fios, too. Frank keeps all of my tech running smoothly! No matter what stops working, or what crazy error pops up, he fixes it. After he comes by, I know all of my stuff will be working again. It’s a HUGE relief! I love how friendly and professional he is. I know I can trust him, and he helps me make decisions in MY best interest. My technology is so enjoyable when Frank has everything working. And I don’t have to bug the kids for help!
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Peggy B.

3 days ago

My iPhone, TV, and fax machine/printer are critical to everything on my plate. We may be living in futuristic times but all of these things are constantly breaking. Wifi goes down. Soundbar from TV won’t turn on. Printer won’t print. Not receiving all of my texts, and my battery needs to be replaced. As a woman in my 70s, I need someone patient and dependable to assist me with all these electronics. That’s where Frank comes in. He does a LOT of work for me: Upgrades my phones/computers Makes my TV/speakers/streaming work Get my wifi working and with good security Installs software to protect me from viruses and scams Backups of my important files and photos that are PRICELESS Plus, he saved me over $1,000 this year on cable and cellular bills Trust me. Call Frank.
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Marcie P.

3 days ago

I learned Franks been working with computers for a very long time. He usually knows how to fix something right away. If not, he always follows through until it’s done right. What a relief! He is patient and doesn’t talk down to me. I always feel MORE confident by the time he’s done working with me 🌟 I always recommend contacting Frank for tech support needs. If he can help, he will. In today’s hustle and bustle, he’s sincere and gives excellent advice on how to fix, protect my information and save money. Win-Win! 💕
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Judi H.

2 days ago

I think Frank would be an excellent choice for your dog-walking needs. He loves dogs and handles them with great care and skill. Totally trustworthy and honest. You’ll never have anything to worry about when you entrust your loved one to him.  Calling my friends and relatives all the time for help with my computer makes me feel like a burden. I just want someone who won’t talk down to me and listens to my needs. THIS IS WHAT FRANK DOES. This excellent service from someone with so much experience is worth everything to me! Thanks Frank!
Credentials
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Frank Ligons

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