FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Elite Management Janitorial Services, we believe in transparent and competitive pricing tailored to meet your specific needs. Our rates are based on the size of the space, the frequency of service, and the scope of work required. We offer: No hidden fees – everything is clearly outlined upfront. Customized quotes – we adjust pricing based on your priorities and budget. First-time deep cleaning discounts for new clients. Bundle savings when you combine multiple services (e.g., carpet cleaning + regular janitorial service). Referral rewards – earn discounts by referring new clients. We're happy to match or beat competitor pricing while maintaining exceptional quality. Reach out for a free, no-obligation estimate!
- What is your typical process for working with a new customer?
At Elite Management Janitorial Services, we follow a simple and professional process to ensure every new client receives top-tier service from the start: Initial Consultation – We start with a brief call or message to understand your needs, schedule, and preferences. Walkthrough or Virtual Assessment – For larger spaces, we offer a walkthrough or request photos to give an accurate quote. Customized Quote – Based on your needs, we provide a clear, detailed estimate with no hidden fees. Scheduling – We work around your availability to find the best time for service. Service Execution – Our trained and professional team arrives on time, fully equipped, and ready to deliver outstanding results. Quality Follow-Up – We check in after the job to ensure satisfaction and make any needed adjustments. Our goal is to build lasting relationships through reliability, transparency, and excellence in cleaning.
- What education and/or training do you have that relates to your work?
At Elite Management Janitorial Services, our team brings over 10 years of hands-on experience in commercial and residential cleaning. We continuously invest in: OSHA-compliant safety training Proper use of eco-friendly and industrial-grade cleaning products Specialized training in floor care, carpet cleaning, disinfection protocols, and high-touch surface sanitation Supervisory quality control training to ensure our work meets the highest standards We stay up to date with the latest cleaning technologies and techniques to deliver safe, efficient, and high-quality service every time.