FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every house is a different story. Rates depend on what kind of services you want to add. Such as window cleaning, fridge, walls and etc....
- What is your typical process for working with a new customer?
At JVL Cleaning, our typical process for working with a new customer starts with understanding their specific needs. We begin with a conversation or walkthrough to learn about the space, the type of cleaning required, and any special requests. Based on this, we create a customized plan that fits your schedule and expectations. Once the plan is confirmed, our professional team arrives fully equipped and ready to deliver high-quality service. We focus on consistency, attention to detail, and open communication, so you always feel confident about the results. After the first service, we follow up to make sure you are satisfied and make any adjustments if needed. Our goal is to build a long-term relationship where you can trust us to take care of your cleaning needs, stress-free.
- What education and/or training do you have that relates to your work?
Our team at JVL Cleaning has extensive hands-on experience in both residential and commercial cleaning. We are trained in the use of professional-grade cleaning products, techniques for deep cleaning, and best practices for safety and sanitation. Over the years, we have completed specialized training in areas such as eco-friendly cleaning solutions, proper disinfection procedures, and detailed organization methods. In addition, our staff is continuously trained on customer service and updated cleaning protocols to ensure we meet the highest standards. This combination of professional training and years of real-world experience allows us to deliver reliable, high-quality results for every client.