FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I’m a mortgage broker, not a bank—so I don’t just offer one set of rates. I shop with multiple lenders on your behalf to find the best deal that fits your goals, whether that’s the lowest monthly payment, the fastest payoff, or the most cash-out flexibility. My pricing is fully transparent. There are no hidden fees, and you’ll always know what to expect up front. Because I have access to a wide range of programs—including purchases, refinances, HELOCs, and reverse mortgages—you can feel confident you’re seeing more options than you’d get from a single lender.
- What is your typical process for working with a new customer?
Initial Meeting – Setting the Foundation The first step is a conversation where we get clear on your goals and expectations. This isn’t about filling out forms right away—it’s about understanding what’s most important to you. For some customers, that might be lowering monthly payments. For others, it could be paying off a home faster, pulling equity out for renovations, or buying a new property. During this meeting, I’ll: Ask questions about your short- and long-term financial goals. Explain the different types of loan programs available and which may fit your situation. Go over what the process will look like from start to finish so there are no surprises. Answer any questions you have, whether it’s about credit scores, down payment options, or timelines. By the end of the initial meeting, you’ll have a clear picture of the best path forward, along with realistic expectations of timing, costs, and next steps.
- What education and/or training do you have that relates to your work?
I bring over 14 years of mortgage experience backed by formal training and professional licensing. I hold a Bachelor’s degree in Business, which gave me a strong foundation in finance, management, and customer service. I am also a fully licensed mortgage professional through the Nationwide Multistate Licensing System (NMLS), ensuring I meet all federal and state requirements to guide clients through the mortgage process. Beyond formal education, I’ve completed extensive industry training and continue ongoing education each year to stay up-to-date on changing loan programs, compliance standards, and market trends. This combination of real-world experience, academic background, and regulated licensing allows me to provide both knowledgeable and trustworthy guidance to every client.