FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, with no hidden fees. We offer a 20% discount on your first house cleaning service. Our rates are tailored to the specific needs of each home, ensuring you receive the best value for our high-quality, bespoke cleaning services. Contact us for a personalized quote and experience exceptional cleaning at a great price.
- What is your typical process for working with a new customer?
Our process for working with new customers is straightforward and personalized: Initial Contact: Reach out to us via phone or our online form. Bespoke Quote: We discuss your specific cleaning needs and provide a personalized price over the phone. Scheduling: We schedule a convenient time for your cleaning service. Professional Cleaning: Our expert team arrives on time and performs a thorough, high-quality cleaning tailored to your requirements. Follow-Up: We follow up to ensure your complete satisfaction and address any feedback. We strive to make the process seamless and tailored to your needs, ensuring an excellent experience from start to finish.
- What education and/or training do you have that relates to your work?
Our team consists of highly trained professionals with extensive experience in the cleaning industry. Each member undergoes rigorous training in the latest cleaning techniques, use of eco-friendly products, and customer service excellence. Additionally, we stay updated with industry best practices to ensure we deliver the highest quality service to our clients. As a family-run business, we are deeply committed to maintaining the standards and trust that our clients expect from us.