FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Villas Plumbing, we provide on-site quotes to ensure accurate pricing based on your specific needs. This allows us to give you a clear, fair estimate with no hidden fees. We also offer a yearly plumbing membership, which includes priority service and discounted rates on repairs.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer starts with an initial consultation, where we listen to your needs and assess the situation. We then provide an on-site quote to ensure accurate pricing. Once you approve, we schedule the service at your convenience and complete the job with high-quality workmanship. Throughout the process, we prioritize clear communication and customer satisfaction.
- What education and/or training do you have that relates to your work?
With over a decade of hands-on experience in the plumbing industry, we have honed our skills in a wide range of plumbing services. We hold all necessary state licenses, certifications and insurance, ensuring that we meet the highest standards of safety and quality. Our extensive training and experience enable us to handle even the most complex plumbing challenges with confidence and expertise.