FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is tailored to each project based on scope, equipment needs, and level of customization. We believe in transparency, so we provide clear, upfront estimates with no hidden fees.
- What is your typical process for working with a new customer?
We start with a consultation to understand your needs, goals, and budget. From there, we design a customized solution and provide a clear proposal. Once approved, our team handles everything from installation to setup, making sure every detail is seamless. After the project is complete, we walk you through the system, answer any questions, and provide ongoing support if needed.
- What education and/or training do you have that relates to your work?
Our team has 10+ years of hands-on experience in audio/video installation, networking, and home automation. We stay current with industry certifications and training to ensure we're up to date with the latest technology, equipment, and best practices.