FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At our property management firm, transparency is key to building trust with our clients. Our pricing is straightforward and customized to your property's needs, with no hidden fees! We have three (3) tiered plan options that include 6.5% for those hands-on owners, 8% as our economical package, and 11% for those who want extra peace of mind. All fees are outlined in a clear contract, and we handle all expenses (like maintenance markups) with your approval to avoid surprises. Feel free to request a personalized quote during your free consultation!
- What is your typical process for working with a new customer?
We believe in a smooth, collaborative onboarding to set your property up for success. Here's our step-by-step process: 1. Initial Consultation (Free, 30-45 minutes): We hop on a call or meet in person to discuss your goals, property details, and any concerns. This helps us tailor our approach. 2. Property Assessment: We conduct a walkthrough (virtual or on-site) to evaluate condition, identify maintenance needs, and assess market rent potential. We provide a detailed report within 48 hours. 3. Management Agreement: Based on the assessment, we send a proposed management agreement with pricing, services, and a timeline. You can review and ask questions—no pressure. 4. Contract and Setup: Once you sign, we handle paperwork, key collection, and marketing. We aim to have your property listed within 1 week. 5. Ongoing Partnership: Monthly financial reports, 24/7 emergency support, and quarterly reviews keep everything running smoothly. We're always one call away for adjustments. This process typically takes 4 days to 2 weeks to get started, ensuring a seamless transition.
- What education and/or training do you have that relates to your work?
With over two decades of property management and investing experience, our team is equipped with the knowledge and credentials to deliver top-tier property management. All agents are licensed realtors and property managers in Utah. Our entire team completes annual continuing education, covering topics like fair housing laws, sustainability practices, evictions processing, and tech tools for efficient operations, ensuring we're always up-to-date with local regulations as of 2025.