FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer financing as low as zero percent interest for those who are interested in filing an insurance claim this allows them to get the job completed with zero upfront cost and allows them to delay the deductible payment. Example you are approved for financing on a $5000 invoice we collect payment when the work is completed. You submit the claim as cost incurred. When your insurance reimburses you they subtract your deductible from the $5000 and cut you a check for the rest.
- What is your typical process for working with a new customer?
We begin with a thorough inspection and moisture assessment to determine the extent of the damage. Once we identify the affected areas, we provide a detailed estimate outlining the scope of work and expected timeline. With customer approval, we set up drying equipment and begin mitigation immediately. Throughout the process, we document all work performed and maintain communication with the homeowner
- What education and/or training do you have that relates to your work?
All of our technicians are certified through the IICRC (Institute of Inspection Cleaning and Restoration Certification) and follow industry-standard drying and decontamination procedures for water, mold, and biohazard restoration.