FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know all of our pricing on thumbtack is based on the current market average, we aim to cut just below that to provide the best deal possible for everyone. All prices are subject to change, if the job requires additional compensation we will always be upfront about it. If you are considering shed removal their will be an additional deconstruction fee based on the size of the shed.
- What is your typical process for working with a new customer?
Once you book a service with us we will always message you back on Thumbtack first to confirm and get all the additional information we need. If you do not respond back in a timely matter after you booked with us we will call you directly to try and confirm. Also you are always welcome to call us directly at anytime.
- What education and/or training do you have that relates to your work?
We are Virginia Beach natives, serving our community is nothing new to us. Our family has owned and operated small bussines in this area since the 1950s. Our dedication to customer services and attention to detail is exactly what has kept us working all these years and is no different when it comes to our newest venture in the junk removal & moving industry.