FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our Pricing & Discounts At So Clean, we keep our pricing honest, transparent, and flexible. No hidden fees — you always know what to expect. We also offer special discounts for recurring services: Weekly cleaning — 15% off Every 2 weeks — 10% off Every 3 weeks — 12% off Once a month — 5% off The more often we clean, the more you save — while keeping your home consistently fresh and spotless.
- What is your typical process for working with a new customer?
Our Process for New Customers Working with So Clean is simple and stress-free: Quick Consultation – We listen to your needs and provide a clear estimate upfront. Customized Service Plan – Together, we decide the type of cleaning (standard, deep, or move-out) and any extras. Professional Team Arrival – Our trained cleaners arrive on time with all necessary supplies and equipment. Detailed Cleaning – We follow a proven checklist to ensure every area of your home is spotless. Follow-Up & Support – After the cleaning, we make sure you’re happy and help schedule your next visit if needed. From start to finish, we focus on reliability, quality, and making your home shine.
- What education and/or training do you have that relates to your work?
Our Education & Training At So Clean, our professional cleaners are fully trained, background-checked, and insured to give you peace of mind. Each team member goes through a detailed training program in cleaning techniques, safety, and customer service. We use eco-friendly cleaning products and follow industry best practices to deliver consistent, high-quality results. Our commitment to professional training and high standards is why customers trust So Clean to make their homes spotless, safe, and welcoming.